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Help > Account Information & Logging In
Auction Bidding
There are two ways in which you can place a bid.
Fixed Price Bid
This is when you bid a fixed price for an item and do not tick the auto bid box.
Auto Bid
By placing an Auto Bid you nominate the highest bid you are prepared to pay and the website will place
a bid on your behalf one increment above any opposing bids. This way of bidding can protect yourself
from being outbid at the last moment, and also prevents you overpaying for an item.
For example: If you are bidding on wine and do not want to pay more than $60, type $60 in the bid box
and tick the auto bid box. Your bid will be placed at the current amount; say $30 with an AutoBid of
$60. You will win at $30 if no one else bids it up and if it has reached any reserves put in place by
the seller. If someone else places a bid at $40, your bid is automatically raised to $50 and you still
have the winning bid because your AutoBid was in place before the competing $40 bid was placed. (The
Auto Bid amount increases in response to competing bids and is determined by our bid increments
illustrated in the help guide). This process will continue until the bid amount reaches your specified
maximum of $60. You will also be notified by email each time you are outbid by other registered users
bidders on our site. Bids that are auto bid have a P in brackets in the bidding history.
Bidding Increments
| Current bid |
Min. Increment |
| Between $1 - $250 |
$10.00 |
| Between $250 and $500 |
$20.00 |
| Between $500 and $1,000 |
$50.00 |
| Over $1,000 |
$100.00 |
The winning bidder for an Auction item is a person deemed to have placed the highest bid at the
conclusion of the auction. Please be advised that there may be undisclosed bids in our auction system
to ensure that items meet their reserve. These are fully disclosed as reserve bids.
Getting Your Bid Removed
Bids submitted are legally binding. Therefore, please carefully review all item details and freight
arrangements before submitting a bid. These are clearly stated on each individual listing.
Bid Precedent
Bids placed on online auctions are determined by the time at which the website accepts the bids. Bids
need to be at least one increment above the current winning bid. In the case when two Auto Bids are
placed for the same value, then the one which was accepted by the website first will become the
winning bid. The system will remove one dollar from the Buyer who placed the second Auto Bid so that
it will accurately be represented on the bid history page.
Staying informed during an online auction
By using the ‘My Account’ tab, you are able to review the details of your bidding history,
including items bid-on, items won and items missed.
Monitor your ‘My Auctions’ tab – this option is available after logging into your buyer account.
Monitor the item bid page of that particular online auction item
If you are out-bid for an Auction item, you will be notified via email, which details further options
available. Below is an example of this email.
Tracking Items in my account
When you place a bid on an item it is automatically added to your ‘Items I’m Following tab’. When you
login you are able to view items you have placed bids on. Under the ’Items I’m following tab’ there
are three sections:
- Items you are bidding on (with leading or outbid indicated)
- Items won – items successfully won and now closed
- Items missed - you were un-successful and this auction has now closed
Online Auction Closing Time
Auction items listed on the website will be posted with an auction closing time. The time and date will
be used to determine when the auction closes. If a bid is placed within the last 10 minutes of an auction, then
close time will be extended for a further 10 minutes. This ensures that the buyer prepared to pay the highest
amount is the winner therefore replicating the practises of a physical auction business.
Asking Questions about an item
Use the “Ask the Seller a Question” link from the item listing page to request further information about
that particular item. When you ask a question the Seller will receive an email informing them that a question has
been asked. Your question will not be visible on the item until the Seller answers it or the items are sold. When
the Seller answers your question you will be automatically notified via email. Alternatively please use the
contact us form to enquire about additional information on a particular item.
Additional Auction Rules
The bidder with the highest bid at the end of the auction, subject to reserves (where applicable) will
be the successful winner.
Bids placed must be at least one increment above the current highest bid.
There may be undisclosed bids in the system which ensure that an item cannot be sold below its reserve
amount.
If the Buy Now price is selected then the auction will close and the item will be taken “off the
market”
As per our terms and conditions we reserve the right to amend, alter or cancel an auction. In the
unlikely event of this being necessary we will contact clients with a full explanation as to the reason
the auction was cancelled; withdraw from the site or altered.
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